Bring every customer conversation into one inbox.
Manage customer conversations, assign ownership, organize queues, and help your team respond faster — all from one connected Sarvoty Inbox.
Your customer conversations, organized
Everything your team needs. Inside one inbox.
Customer conversations should not be scattered across different tools and team members. Sarvoty Inbox gives your business one organized place to receive, manage, assign, and respond to customer conversations.
Keep every conversation organized.
Give your team a clear place to manage incoming customer conversations.
Organize conversations around teams, queues, ownership, priorities, and the way your customer operations work.
Give every conversation a clear owner.
Your team should know who is responsible for every customer conversation.
Move conversations between queues, assign them to teams, and let agents take ownership when they are ready to respond.
Keep work moving without losing conversations.
Queues give your teams a simple way to see what is waiting, what is active, and what needs attention.
Organize conversations by support, sales, escalation, or any other operational team your business needs.
Build toward a smarter inbox.
Create a foundation for automation without making your team dependent on it today.
Sarvoty Inbox is being expanded to support rules, triggers, conditions, and automated actions as your customer operations evolve.
Your conversations should connect to the rest of your work.
Sarvoty Inbox works alongside your contacts, campaigns, audience, Projects, Drive, and other business operations. Keep the conversation connected to the customer and the work behind it.
Contacts
Keep customer conversations connected to customer information.
Campaigns
Connect customer responses with your campaign activity.
Drive
Keep useful documents and assets close to conversations.
Projects
Organize conversations around the business work they support.
More tools. More control.
Sarvoty Inbox is more than a place to reply. Give your team the context, organization, and conversation controls needed to manage customer communication from one place.
Team Inbox
Give your team a shared view of customer conversations and keep work organized.
Conversation Ownership
Make it clear which team or team member is responsible for a conversation.
Conversation Queues
Keep waiting conversations organized by team, purpose, and operational workflow.
Priority Management
Mark conversations by priority so your team can focus on important customer work.
Tags
Add useful business context to conversations using tags and customer information.
Conversation History
Keep the customer journey accessible so your team understands previous interactions.
Conversation Search
Find customer conversations quickly and keep important communication accessible.
Conversation Status
Keep conversations organized by their current stage and state.
Business Numbers
Work with conversations from the business numbers connected to your Sarvoty Project.
Customer Context
Keep useful customer information alongside the conversation your team is handling.
Team Visibility
Give teams a clearer view of active, waiting, assigned, and completed work.
Conversation Workflow
Build a structured foundation for the way customer conversations move through work.
Built today. Growing tomorrow.
Sarvoty Inbox is being expanded into a deeper customer operations platform. Advanced workflow capabilities are being developed alongside the core inbox experience.
Advanced Routing
Expand conversation organization with configurable routing conditions and assignment workflows.
Automation
Build toward rule-based triggers, conditions, actions, and repeatable conversation workflows.
SLA & Response Tracking
Introduce deeper operational timing, response tracking, escalation, and service-level workflows.
Built for the way your team actually works.
Give your team the tools they need to manage customer conversations without adding another disconnected system to their workflow.
Unified Conversations
Keep customer conversations organized inside one working environment.
Conversation Queues
Organize waiting conversations and make ownership easier.
Assignment
Assign conversations to teams and individual agents.
Tags & Stages
Add structure to conversations with tags, stages, and priorities.
Priority Management
Organize conversations by priority so important customer work stays visible.
Conversation History
Keep the journey and activity around every conversation accessible.
Receive. Organize. Resolve.
Receive
Bring customer conversations into one organized inbox.
Organize
Organize conversations using teams, queues, ownership, priorities, and conversation status.
Resolve
Give your team the context they need to respond and complete the conversation.
More than a chat inbox. Customer operations.
Sarvoty Inbox is designed around the complete customer conversation. From the first incoming message to organization, assignment, ownership, and resolution.
Put every customer conversation in one place.
Bring conversations, teams, queues, ownership, and customer operations together with Sarvoty Inbox.